Support

Questions or feedback? Write to [email protected] and we'll get back to you.

Where does the data come from?

From the public market data endpoints of Coinbase, Kraken, Bitstamp, Gemini, Binance, OKX, Bybit and KuCoin. Requests go from your device to each venue; no account or key is involved.

What does "≥" next to a depth figure mean?

Some venues return only part of their book. When a book ends before the selected band, the figure is a lower bound because more orders may rest further out. The venue row shows how far the returned book reaches.

Why do USDT venues show US dollar prices?

Binance, OKX, Bybit and KuCoin quote in USDT. Lyqix converts those prices with the USDT/USD rate from Kraken (Coinbase as a fallback) so all venues can be compared on one scale. Part of a small price gap can come from this conversion.

How are impact estimates calculated?

Lyqix walks the current book level by level with the size you enter. Venues are ranked by the resulting average price in US dollars, and impact shows how far that average sits from the venue's own mid. The split result takes the best-priced levels across the books. Fees, hidden orders and changes after the book was read aren't included, so the results are estimates.

A venue shows "Not reachable from this region"

Some venues limit access to their public data in certain regions. Lyqix keeps working with the venues that respond. You can turn venues off in Settings › Venues.

How often does it refresh?

While a screen is open: Depth about every 15 seconds, a venue's book every 10, Impact every 20, Tape every 6 and Gaps every 30. Pull down on Depth or Gaps to refresh sooner.

How do I remove saved snapshots?

Swipe left on a snapshot in the Saved tab, or use Settings › Delete All Snapshots.